Product conditions
How important is appearance to you? True beauty comes from within, right? This is certainly true for our refurbished devices. A small scratch or dent makes a device unique and personal. But what makes it even better is that these cosmetic imperfections lower the price, while each device technically functions 100%. Think of it this way: the lower the appearance, the greater the benefit for your wallet. And most importantly? Regardless of the appearance, all our devices meet the same high technical requirements. Let's take a look at what our grades mean exactly.
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As new |
Lightly used |
Visibly used |
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Standard 2 year warranty. |
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No to minimal traces of use. |
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| hairline scratches in the housing, possibly hairline scratches on the screen. |
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| Scratches/dents in the casing, possibly hairline scratches on the screen. |
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As good as new 
'Like new' is the highest grade a device can achieve at leapp. When a device has this status, it means that it looks like it just came out of the box. You will hardly find any signs of use on such a device. This is perfect for those who want the latest experience without the latest price, and who prefer to show their device without a case in its original glory. Ideal for anyone who doesn't need the latest of the latest!
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Light signs of use 
When a device is in the 'lightly used' condition, only a few minimal traces of use are visible. Think of small hairline scratches or light smudges on the casing or small hairline scratches on the screen. Often these devices have been carefully stored in a case by the previous user, which has limited the traces of daily use. Although there may be an occasional scratch or minor impact damage, the device generally still looks fantastic. If you still want to hide that one scratch, you can always put a nice case around it. For those who are looking for a nearly new device but still want to save some money, this is the perfect choice. Smart, right?
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Visible signs of use 
When a product is in the 'visibly used' condition, it shows clear signs of use. This can include scratches, hairline scratches on the screen, or even small dents in the casing. Perhaps the previous user did not use a screen protector or the product has suffered some impact damage. However, if you don't mind seeing a scratch here and there and get a cheap device in return, then this is ideal for you. Consider putting your device in a case and using a screen protector. That way, you will hardly see any of those small cosmetic damages. That's the positive attitude we appreciate!
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