Touch ID not working? Here’s how to fix it!

Want to unlock your iPhone or iPad with Touch ID, but it’s not working? At leapp, we understand that this can be very frustrating. In this blog post, we’ll dive deeper into why your Touch ID might not be working and how to fix it. We’ll also give you tips to prevent future issues. Let’s get started!

Solutions for a non-working Touch ID

Now let’s dive deeper into the possible causes of Touch ID not working and how to fix it.

1. Dirty sensor
   One of the most common causes of Touch ID not working is a dirty sensor. Make sure the Touch ID sensor is clean and dry. Use a soft, lint-free cloth to gently wipe the sensor. Avoid using liquids or abrasive materials that may damage the sensor.
2. Fingerprint problems
   Sometimes the fingerprint you registered can't be recognized correctly. Try resetting your fingerprint. Go to Settings > Touch ID & Passcode > Add a Fingerprint and follow the instructions. Make sure to place your finger on the sensor in different ways to get a full scan.
3. Software problems
   Another possible cause could be a software issue. Make sure your device is up to date with the latest iOS version. Go to 'Settings' > 'General' > 'Software Update' and check if there are any updates available. Restart your device after the update and check if Touch ID is working again.

What if your Touch ID is broken?

If none of the above solutions work, it could be that the sensor is damaged, or that the Touch ID is simply broken. If you like using Touch ID, you will need to have your device repaired. Since this can be very expensive, it is definitely worth considering a refurbished device. Then you know for sure that you will get a device that is as good as new, with a properly working Touch ID. Good for your wallet, good for the environment, and good for you!

How to avoid future problems

To avoid experiencing problems with Touch ID in the future, here are some tips:

• Keep the Touch ID sensor clean and dry.
• Avoid using liquids or abrasive materials on the sensor.
• Register multiple fingerprints for extra security.
• Make sure your device is always up to date with the latest software.

How Leapp can help you further

At leapp we deliver sustainable, refurbished Apple products that make your daily life easier. If you do get stuck, such as a non-working Touch ID, we are ready to support you. Visit our website for more information about our products and services. Discover our wide range of refurbished Apple devices and enjoy the benefits of a reliable and cost-effective product.