Laatste update: 15 maart 2025

iPhone Touchscreen Not Working? Fix It With Leapp!

touchscreen iphone not working

Problems with your iPhone touchscreen

We've all been there: you want to quickly check your emails, send a message or show that great photo from your holiday to your friends, but your touchscreen iPhone doesn't cooperate. Frustrating, right? You're not the only one who has to deal with this. Many iPhone users experience problems with their touchscreen, such as a screen that is unresponsive or inaccurate. In this article, we'll help you identify the cause of the problem, give you tips and tricks to solve and prevent the problem, and ensure that you can use your iPhone with confidence again.

Leapp to the rescue: We are here for you

At leapp we understand how important your iPhone is to you and how annoying it is when the touchscreen does not work properly. That is why we are here to help you solve the problem. Our professional help and advice ensure that you can quickly use your iPhone again, without worrying about high repair costs or further damage to your device. In addition, we give you insight into the cause of the problem and tips to prevent this in the future.

Solutions to your iPhone touchscreen problem

In this section, we will discuss different solutions to your iPhone touchscreen problem. We will cover both temporary solutions that you can do yourself, and more permanent solutions that may require professional help.

1. Restart your iPhone

A simple but effective solution for many problems, including a non-working touchscreen, is to restart your iPhone. This can sometimes fix temporary software issues affecting the touchscreen. Follow these steps to restart your iPhone: - iPhone X and later: Press and hold the side button and either volume button until the power off slider appears. Drag the slider to turn off your iPhone, then press and hold the side button until the Apple logo appears to turn your iPhone back on. - iPhone 8 and earlier: Press and hold the side or top button until the power off slider appears. Drag the slider to turn off your iPhone, then press and hold the side or top button until the Apple logo appears to turn your iPhone back on.

2. Check for updates and install them

Sometimes a non-working touchscreen can be caused by outdated software. Check for updates available for your iPhone and install them if necessary. Go to 'Settings' > 'General' > 'Software Update' to check for updates.

3. Remove any screen protectors or cases

While screen protectors and cases are meant to protect your iPhone, they can sometimes cause issues with the touchscreen. Try removing your screen protector or case and see if the touchscreen responds better. If it does, consider purchasing a different screen protector or case that doesn’t cause issues.

4. Clean your iPhone screen

Dirt, dust, and fingerprints on your iPhone screen can affect the touchscreen’s functionality. Clean your screen with a soft, slightly damp cloth (do not use cleaning agents or alcohol). Make sure your iPhone is turned off and unplugged while cleaning.

5. Check for physical damage

A cracked or damaged screen can be the cause of a non-functioning touchscreen. Carefully inspect your iPhone for cracks, dents, or other signs of damage. If you find any damage, it is advisable to have your iPhone repaired by a professional, such as leapp.

6. Reset all settings

If none of the above solutions work, you can try resetting all settings on your iPhone. This will return all of your settings to their factory defaults but will keep your personal data and apps. Go to Settings > General > Reset > Reset All Settings and follow the instructions.

How can Leapp help you further?

In addition to offering sustainable (refurbished) Apple products, we also support you if your iPhone crashes, as in this blog. At leapp we stand for excellent service and are always ready to help you with your iPhone problems. Whether it concerns carrying out a repair, providing advice and guidance on the maintenance and updates of your iPhone, or answering questions and offering support for technical problems, we are there for you. Are you interested in purchasing a (refurbished) Apple product after reading this blog? Then take a look at our website: leapp.nl . Here you will find a wide range of iPhones , iPads, MacBooks and other Apple products, all with the quality and service you can expect from leapp.
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